Help and support

Get help

Via your website manager, click on the "Help, Billing & Upgrades" menu to log a support ticket, view your billing history and more!

Find out how

View guide

Frequently asked questions & how-to guides

Instructions, setup guides, tutorials, email setup instructions and more.

Frequently asked questions

View FAQ

Remote control session

If you're on the phone to one of our technicians, and have been given a code for starting a remote control session, then enter it below.

* Some features are only available with selected plans. See page for details